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Let us help you help yourself
Here is a listing of resources that can aid
you in solving your PC problems:
This is an excellent article on PC repair and
service in Milwaukee (even though they didn't mention us):
http://www.azstarnet.com/public/startech/archive/071002/wire5.html
· Technical Support hotline
Many new computers come with free technical support. This
is usually the first, and best place to turn when you encounter
a problem. Be sure to explain the problem thoroughly to the
technician, without excluding any information. Write down
any error messages that you have received. Telling the technician
that you got an error saying "Cannot find the file vbrun32.dll"
gives infinitely more information than "I got an error
that said I was missing something"
· Read the documentation
One of the last things we often think of doing is reading
the many pages of instructions that come with computer, hardware,
or software. Often when things go wrong we often forget the
wealth of troubleshooting information that these documents
(sometimes) offer. Especially when installing new hardware
or software, it's a good idea to at least glance at the documentation
and see what it has to offer.
· Usenet newsgroups
Use your e-mail client or news reader to access these, and
may other newsgroups:
o comp.sys.ibm.pc.hardware.misc
o alt.comp.hardware.pc-homebuilt
Links to Virus Information
Virus Definition Updates
Virus Hoax Information
Virus Removal Tools
SPAM e-mail resources:
Spammers and SPAM robots please follow
this link.
Spam Abuse .net
- Tons of links regarding stopping SPAM.
http://spam.abuse.net/userhelp/
Filtering Korean SPAM from your inbox:
http://www.uwm.edu/IMT/purchase/itpsfaqs/koreanspam.html
Incredibly Useful Web Links:
Description of the PC Boot Process
- Includes standard motherboard BEEP error codes
http://www.pcguide.com/ref/mbsys/bios/bootSequence-c.html
Identifying your motherboard using BIOS codes
http://www.wimsbios.com
Beginner Guide to BIOS Updating
http://www.overclockers.com/tips120/index04.asp
The BIOS survival guide
http://burks.bton.ac.uk/burks/pcinfo/hardware/bios_sg/bios_sg.htm
Computer troubleshooting basics
http://netsquirrel.com/classroom/index.html
The Hardware Troubleshooting Flow Chart
http://www.a1computers.net/START.HTM
MS-DOS Tutorial
- The essential basics of MS-DOS
http://www.utc.edu/helpdesk/staff/train/dos_tutorial.htm
CPU Sockets Chart
http://users.erols.com/chare/sockets.htm
Smartcomputing Index of Articles
http://www.smartcomputing.com/editorial/asearch.asp
CNet's OS Help Center
- Several help sites and newsletters for Windows support;
also includes Tips and Tricks section.
http://www.help.com/
Windows95/98 Annoyances
- Catalog of annoying 'features' of Windows95/98, and workarounds
for most of them.
http://www.annoyances.org/
About Windows.com
- Useful articles and information about the windows operating
system
http://windows.about.com/
Virtual Doctor
- Troubleshooting information and articles
http://www.virtualdr.com/
5 weekly computer maintenance items
http://netsquirrel.com/fabfive/index.html
Everything computers
- Contains excellent troubleshooting guides for many hardware
and software problems
http://www.everythingcomputers.com/troubleg.htm
Regedit.com
- Everything you ever wanted to know (and a lot of stuff you
probably didn’t) about editing the windows registry
http://www.regedit.com
Windows Galore
- Information and troubleshooting information.
http://www.windowsgalore.com
Tucows
- One of the best sources for free downloads and trial software.
Everything from Acrobat Reader to ZipCentral.
http://www.tucows.com
Nonags
- Similar to Tucows, but all the software is either Freeware
or Shareware. No trials, no expirations.
http://www.nonags.com
StudyNotes
- Actually a site for studing for hardware certifications,
an excellent source of OS and hardware information.
http://studynotes.net/index.htm
Computer Users High-Tech Dictionary
- Over 7,000 computer-speak terms in easy to understand definitions.
http://www.computeruser.com/resources/dictionary/
Hard drive specs, jumper settings, and diagnostic
utilities:
Western Digital: http://support.wdc.com/techinfo/index.asp
Maxtor/Quantum: http://www.maxtor.com/Maxtorhome.htm
Seagate: http://www.seagate.com/support/disc/specs/model_st3.html
IBM: http://www.storage.ibm.com/hdd/index.htm
Fuji: http://www.fujitsu.ca/support/hdd/index.html
Driverguide
- The first stop for hard-to-find drivers (User name of "drivers",
password of "all")
http://www.driverguide.com
PC Drivers HeadQuarters
http://www.drivershq.com
CNET Drivers
http://download.com.com/2001-2014-0.html
Microsoft Knowledge Base
- The place to start with any Microsoft Product problems.
- Extensive database of problems and frequently asked questions;
maintained by Microsoft.
http://support.microsoft.com
Pricewatch
- First stop for computer hardware price comparisons
http://www.pricewatch.com
Some decent sites for custom-building an inexpensive
system with quality parts
CyberPower PC - http://www.cyberpowerpc.com
PCUSA - http://www.pcusa.com
GOOGLE
- If it's not on this page, it's somewhere on google.
http://www.google.com/
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